FAQ
General questions about Albert, including where to find Albert's terms of service and integration information.
By Luke and 7 others8 authors29 articles
- How do I sign up for Albert using Google?Learn how to sign up with your Gmail account and enable Google Single Sign-On
- What are Content Preferences?Learn about Content Preferences and how it impacts your experience
- Getting Started with Albert Adaptive Without a LicenseAny teacher can access and use Albert Adaptive without needing a school or teacher license. Simply follow the steps below to get started.
- What do I do if I have two Albert accounts?Learn how to transfer data, change emails, and remove unnecessary or old Albert accounts.
- How do I reactivate my account?If you have deactivated your Albert account, follow these steps to reactivate.
- How do I change my username or password?Learn to how to edit your Albert.io username and/or password.
- How do I change my account information?Learn how to change your name, username, email address, and account type on your Albert account.
- Why are questions locked?Learn if you have access to Albert questions.
- How to use Spanish translations as a studentLearn how to switch between English and Spanish on assignments, what is translated, and how to get help if you don’t see translations.
- How can I have Albert content read aloud?Learn how to enable text-to-speech and translation for you and your students.
- How to translate Albert content to SpanishLearn how to enable translation for you and your students.
- How can my students with dyslexia better utilize Albert?The "OpenDyslexic for Chrome" extension will help all your students engage with Albert.
- How do I navigate questions with an audio supplement?Learn how to pause, adjust playback speed, and more with our audio supplement questions.
- How do I navigate questions with an image?Learn how to zoom, hide, and view full-screen images when working with image-supported questions.
- How does Albert support web accessibility?Learn about Albert's WCAG 2.2 and Section 508 conformance, refreshable braille display support, and how to request a VPAT or braille-formatted content.
- What is the Resource Hub?Learn all about Albert's hub for classroom strategies, admin implementation support, and more!
- How do I view question solutions?Learn what information can be found in the explanation below each question.
- I found a mistake in one of your questions - What do I do?Report an error and leave feedback on an Albert question.
- What is Independent Practice?Learn how to open subjects to allow students to independently self-study questions and view answers.
- How is Albert compliant with COPPA?Learn about Albert's student data security policies.
- What do I get when I purchase a subject upgrade?Learn about our student subscription options.
- How can I be an author for Albert?Learn how you can join the Albert team and help write our content!
- Can I print Albert content?Learn our policy on downloading and printing or creating a PDF of questions.
- How do I configure a ClassLink SSO integration?Learn how to set up ClassLink SSO for a seamless integration.
- How do I sign up for Albert using ClassLink?Learn how to create an Albert account using ClassLink
- What are archived questions?Learn what archived questions are, why they get archived, and how they affect your assignments and data.
- What’s the difference between Adaptive Practice and Question Banks?Albert offers two ways to explore content and provide practice to students: Adaptive Practice and Question Banks. Both are powerful and unique in their purposes. Read on to understand their…
- Do you integrate with any LMS systems?Learn how to integrate your Albert classes with Brightspace (D2L), Canvas, Classlink, Clever, Google Classroom, or Schoology.
- I am not receiving emails from Albert. What domains do I need to add to our allow-list to use Albert?Learn which domains to add to your school's email allow-list.