FAQ

General questions about Albert including where to find Albert's terms of service and site compatibility requirements

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13 articles in this collection
Written by Luke Liu, Katherine Olecki, Adam Ziv-el and 1 other

Getting Started

How do I sign up for Albert using Google?

Learn how to signup with your gmail account and enable Google Single Sign On

Written by Luke Liu
Updated over a week ago

Account Help

How do I change my username or password?

Learn to how to edit your Albert username and/or password.

Written by Colin O'Neill
Updated over a week ago

How do I change my account information?

Learn how to change your name, username, email address, and account type stored in your account information.

Written by Luke Liu
Updated over a week ago

General

I found a mistake in one of your questions, what do I do?

Written by Luke Liu
Updated over a week ago

What is independent practice?

Learn how to open subjects to allow students to independently answer questions and view answers.

Written by Adam Ziv-el
Updated over a week ago

How is "time spent" calculated?

Learn how Albert calculates the amount of time students spend on a question.

Written by Katherine Olecki
Updated this week

How is Albert compliant with COPPA?

Written by Luke Liu
Updated over a week ago

What do I get when I purchase a subject upgrade?

Written by Luke Liu
Updated over a week ago

How can I be an author for Albert?

Written by Luke Liu
Updated over a week ago

Can I print Albert content?

Written by Luke Liu
Updated over a week ago

Compatibility

Do you integrate with any LMS systems?

Written by Luke Liu
Updated over a week ago

I am not receiving important emails from Albert. Why?

Written by Luke Liu
Updated over a week ago

What domains do I need to have my school or district unblock to have Albert work properly?

Written by Luke Liu
Updated over a week ago