FAQ

General questions about Albert including where to find Albert's terms of service and site compatibility requirements

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14 articles in this collection
Written by Luke Liu, Katherine Olecki, Adam Ziv-el and 2 others

Getting Started

How do I sign up for Albert using Google?

Learn how to signup with your gmail account and enable Google Single Sign On

Written by Luke Liu
Updated over a week ago

Account Help

How do I reactivate my account?

If you have deactivated your Albert account, follow these steps to reactivate.

Written by Conor Joyce
Updated this week

Why are there locks next to Questions?

Learn if you have access to Albert questions.

Written by Sarah Ruiz
Updated this week

How do I change my username or password?

Learn to how to edit your Albert username and/or password.

Written by Katherine Olecki
Updated over a week ago

How do I change my account information?

Learn how to change your name, username, email address, and account type on your Albert account.

Written by Luke Liu
Updated over a week ago

General

I found a mistake in one of your questions, what do I do?

Report an error and leave feedback on an Albert question.

Written by Luke Liu
Updated over a week ago

What is independent practice?

Learn how to open subjects to allow students to independently self-study questions and view answers.

Written by Adam Ziv-el
Updated over a week ago

How is "time spent" calculated?

Learn how Albert calculates the amount of time students spend on a question.

Written by Katherine Olecki
Updated over a week ago

How is Albert compliant with COPPA?

Learn about Albert's student data security policies.

Written by Luke Liu
Updated over a week ago

What do I get when I purchase a subject upgrade?

Learn about our student subscription options.

Written by Luke Liu
Updated over a week ago

How can I be an author for Albert?

Learn how you can join the Albert team and help create our content!

Written by Luke Liu
Updated over a week ago

Can I print Albert content?

Learn our policy on downloading and printing questions.

Written by Luke Liu
Updated over a week ago

Compatibility

Do you integrate with any LMS systems?

Learn how to integrate your Albert class with your Google Classroom and Canvas LMS.

Written by Luke Liu
Updated over a week ago

I am not receiving emails from Albert. What domains do I need to add to our allow-list to use Albert?

Learn which domains to add to your school's email allow-list.

Written by Luke Liu
Updated over a week ago