FAQ

General questions about Albert including where to find Albert's terms of service and site compatibility requirements

17 articles in this collection
Written by Luke Liu, Adam Ziv-el, Kyle Ward and 4 others

Getting Started

How do I sign up for Albert using Google?

Learn how to signup with your gmail account and enable Google Single Sign On

Written by Luke Liu
Updated over a week ago

Account Help

What do I do if I have two Albert accounts?

Learn how to transfer data, change emails, and remove unneeded Albert accounts.

Written by Kyle Ward
Updated over a week ago

How do I reactivate my account?

If you have deactivated your Albert account, follow these steps to reactivate.

Written by Conor Joyce
Updated over a week ago

Why are there locks next to Questions?

Learn if you have access to Albert questions.

Written by Sarah Ruiz
Updated over a week ago

How do I change my username or password?

Learn to how to edit your Albert username and/or password.

Written by Kyle Ward
Updated over a week ago

How do I change my account information?

Learn how to change your name, username, email address, and account type on your Albert account.

Written by Luke Liu
Updated over a week ago

General

What is Albert Academy?

Learn all about our hub for professional learning and resources.

Written by Emily McNeil
Updated over a week ago

How do I view question solutions?

Learn what information can be found in the explanation below each question.

Written by Maggie Lyman
Updated over a week ago

I found a mistake in one of your questions, what do I do?

Report an error and leave feedback on an Albert question.

Written by Luke Liu
Updated over a week ago

What is independent practice?

Learn how to open subjects to allow students to independently self-study questions and view answers.

Written by Adam Ziv-el
Updated over a week ago

How is "time spent" calculated?

Learn how Albert calculates the amount of time students spend on a question.

Written by Kyle Ward
Updated over a week ago

How is Albert compliant with COPPA?

Learn about Albert's student data security policies.

Written by Luke Liu
Updated over a week ago

What do I get when I purchase a subject upgrade?

Learn about our student subscription options.

Written by Luke Liu
Updated over a week ago

How can I be an author for Albert?

Learn how you can join the Albert team and help create our content!

Written by Luke Liu
Updated over a week ago

Can I print Albert content?

Learn our policy on downloading and printing questions.

Written by Luke Liu
Updated over a week ago

Compatibility

Do you integrate with any LMS systems?

Learn how to integrate your Albert classes with your Google Classroom and Canvas LMS.

Written by Luke Liu
Updated over a week ago

I am not receiving emails from Albert. What domains do I need to add to our allow-list to use Albert?

Learn which domains to add to your school's email allow-list.

Written by Luke Liu
Updated over a week ago