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FAQ

FAQ

General questions about Albert including where to find Albert's terms of service and site compatibility requirements

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10 articles in this collection
Written by Luke Liu and Katie Gladstone

How is "time spent" calculated?

Learn how Albert calculates the amount of time students spend on a question.
Katie Gladstone avatar
Written by Katie Gladstone
Updated over a week ago
Account Help

How do I change my account information?

Learn how to change your name, username, email address, and account type stored in your account information.
Luke Liu avatar
Written by Luke Liu
Updated over a week ago
General

I found a mistake in one of your questions, what do I do?

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Written by Luke Liu
Updated over a week ago

How is Albert compliant with COPPA?

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Written by Luke Liu
Updated over a week ago

What do I get when I purchase a subject upgrade?

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Written by Luke Liu
Updated over a week ago

How can I be an author for Albert?

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Written by Luke Liu
Updated over a week ago

Can I print Albert content?

Luke Liu avatar
Written by Luke Liu
Updated over a week ago
Compatibility

Do you integrate with any LMS systems?

Luke Liu avatar
Written by Luke Liu
Updated over a week ago

I am not receiving important emails from Albert. Why?

Luke Liu avatar
Written by Luke Liu
Updated over a week ago

What domains do I need to have my school or district unblock to have Albert work properly?

Luke Liu avatar
Written by Luke Liu
Updated over a week ago