FAQ

General questions about Albert including where to find Albert's terms of service and site compatibility requirements

13 articles in this collection
Written by Luke Liu, Katherine Olecki, and Adam Ziv-el

Getting Started

How do I sign up for Albert using Google?

Learn how to signup with your gmail account and enable Google Single Sign On

Written by Luke Liu
Updated over a week ago

Account Help

How do I change my username or password?

Learn to how to edit your Albert username and/or password.

Written by Katherine Olecki
Updated over a week ago

How do I change my account information?

Learn how to change your name, username, email address, and account type stored in your account information.

Written by Luke Liu
Updated over a week ago

General

I found a mistake in one of your questions, what do I do?

Report an error found in an Albert question.

Written by Luke Liu
Updated over a week ago

What is independent practice?

Learn how to open subjects to allow students to independently self-study questions and view answers.

Written by Adam Ziv-el
Updated over a week ago

How is "time spent" calculated?

Learn how Albert calculates the amount of time students spend on a question.

Written by Katherine Olecki
Updated over a week ago

How is Albert compliant with COPPA?

Learn about Albert's student data security policies.

Written by Luke Liu
Updated over a week ago

What do I get when I purchase a subject upgrade?

Learn about our student subscription options.

Written by Luke Liu
Updated over a week ago

How can I be an author for Albert?

Learn how you can join the Albert team and help create our content!

Written by Luke Liu
Updated over a week ago

Can I print Albert content?

Written by Luke Liu
Updated over a week ago

Compatibility

Do you integrate with any LMS systems?

Learn how to integrate your Albert class with your Google Classroom and Canvas.

Written by Luke Liu
Updated over a week ago

I am not receiving important emails from Albert. Why?

Learn which domains to add to your school's email allow-list.

Written by Luke Liu
Updated over a week ago

What domains do I need to have my school or district unblock to have Albert work properly?

Learn which domains to add to your school's allow-list.

Written by Luke Liu
Updated over a week ago