Skip to main content
All CollectionsFAQAccount Help
How do I change my account information?
How do I change my account information?

Learn how to change your name, username, email address, and account type on your Albert account.

Luke Liu avatar
Written by Luke Liu
Updated over a year ago

Your account settings can be found on the My Account page.

The My Account page can be accessed by clicking on your username in the top-right corner of any page while logged in:

On the My Account page, you will be able to change your:

  • Title

  • First and Last Name

  • Username

  • School Association

Switching Account Email Address

If you need to change your email or school affiliation, please contact hello@albert.io or send us a message via the chat box.
โ€‹
You can copy and paste the pre-drafted message below to send directly to our team:

Hi!

I need to update my email. Can you help me with this?

My current email is [INSERT EMAIL HERE], and I would like to update it to [INSERT EMAIL HERE].

Thanks,

[FIRST NAME]

Switching Account Types

If you are looking to change your account type between a Student and/or Teacher account, reach out to us at hello@albert.io or send us a message via the chat box.


Please note: This article is to help students and teachers update their accounts for Albert.io, an education company focused on supporting teachers and students with rigorous practice opportunities.

If you are looking for Albert.com, a banking application, this is not that website. To connect with Albert.com, please contact:


โ€‹- Text: 63937
- Email: support@albert.com
- Twitter: @meetalbert

Did this answer your question?