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How do I reactivate my account?
How do I reactivate my account?

If you have deactivated your Albert account, follow these steps to reactivate.

Conor Joyce avatar
Written by Conor Joyce
Updated over a week ago

If you deactivate your account on Albert, you will no longer be able to access your classes or sign up for another account with the same email or username.

Steps to take to reactivate your account:

  1. Email or reach out to us via the chat box in the bottom right corner of

  2. Let us know that you would like to activate your account and share the username or email associated with the account

  3. Only our support team at Albert can manually activate your account, so following steps 1 and 2 will be the quickest way to get back to practicing on Albert!

You can copy and paste the pre-drafted message below to send directly to our team:


I accidentally deactivated my [STUDENT/TEACHER] account. Can you please reactivate it?




We appreciate your patience as we respond to your request.

Please note: This article is to help students and teachers reactivate their accounts for, an education company focused on supporting teachers and students with rigorous practice opportunities.

If you are looking for, a banking application, this is not that website. To connect with, please contact:
โ€‹- Text: 63937
- Email:
- Twitter: @meetalbert

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