If you are not receiving an email confirmation or a class invitation, it is likely because your school firewall is blocking our e-mails. Please contact your IT department to add us to your school's allow-list to ensure e-mail deliverability. You will need to add the following domains to your allow-list:
Required for Site Access:
*.albert.io
*.cloudflare.com
Strongly Encouraged Third-Party Integrations:
*.googleapis.com
*.intercom.io
*.clever.com
*.docsend.com
We also suggest adding all emails coming from the @albert.io domain to your school's allow-list.
If you have issues, we also suggest adding the following your allow-list:
*.sendgrid.com
If you're looking to change your account details or password, you can learn more about that here.