If you are not receiving an email confirmation or a class invitation, it is likely because your school firewall is blocking our e-mails. Please contact your IT department to add us to your school's allow-list to ensure e-mail deliverability. You will need to add the following domains to your allow-list:

Required for Site Access:



Strongly Encouraged Third-Party Integrations:





We also suggest adding all emails coming from the @albert.io domain to your school's allow-list.

If you have issues, we also suggest adding the following your allow-list:


If you're looking to change your account details or password, you can learn more about that here.

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