Albert does not delete accounts, but users can deactivate their accounts. For special case circumstances please email us at

Warning: This action cannot be undone by the user and you will not be able to create a new account under the same email address.

To deactivate your account:

  1. Click on your username, in the top right corner. 
  2. Select 'My Account'
  3. Click 'Edit' in the My Account box 
  4. Select 'Deactivate Account' in the bottom left corner

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