If you are not receiving an email confirmation or a class invitation, it is likely because your school firewall is blocking our e-mails. Please contact your IT department to add us to your school's allow-list to ensure e-mail deliverability. You will need to add the following domains to your allow-list:

Required for Site Access:

*.albert.io

*.cloudflare.com

Strongly Encouraged Third-Party Integrations:

*.googleapis.com

*.intercom.io

*.docs@pdoc.co

*.clever.com

*.docsend.com

We also suggest adding all emails coming from the @albert.io domain to your school's allow-list.

If you have issues, we also suggest adding the following your allow-list:

*.sendgrid.com

Did this answer your question?