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What are school-managed email domains?
What are school-managed email domains?

Learn how to allow teachers to reset student passwords and restrict student enrollment to only students with a specific email.

Adam Ziv-el avatar
Written by Adam Ziv-el
Updated over 2 months ago

What are school-managed email domains?

Many schools and districts have a dedicated email domain to provide students with email accounts. For example, all students may have a school or district-issued email address ending in "@myschool.edu" or "@mydistrict.org". 

What are the benefits of adding a school-managed email domain?

School-managed email domains give your staff more control over student accounts. Albert teachers and admins will be able to:

  • Manually reset student passwords and usernames.

  • Restrict account creation and enrollment to one email domain to avoid students creating multiple accounts or using their personal emails.


How do I add my school or district email domain?

  1. Send an email to success@albert.io with the subject "School Managed Email Domain" and the email domain(s) that you'd like to add to your school.

  2. A representative will add the email domain to your school or follow up with any questions. 


How do I manage my school's email domain on Albert?

After you’ve contacted our Albert team and we've added your school’s email domain as a school-managed domain, you can explore this feature on the Admin Dashboard. To locate your school-managed email domain, follow this step:

  1. Log into Albert and click on the Admin tab.

  2. Click on the School Accounts tab.

On the Schools Accounts tab, you'll be able to:

  • View the list of your school-managed email domains.

  • Create student accounts.

  • Reset the existing login credentials of any school-managed student at your school.

  • Choose to restrict enrollment to school-managed email domains by clicking on the blue Edit Settings text on the right-hand side of the screen.

[Pro-tip]: When you click on Edit Settings, you'll then be able to choose whether or not to restrict student enrollment to your school-owned email domains or allow students to use any email address.

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