What are school-managed email domains?

Many schools and districts have a dedicated email domain that they use to provide email accounts to students. For example, all students may have a school or district-issued email address ending in "@myschool.edu" or "@mydistrict.org". 

What are the benefits of adding a school-managed email domain?

School-managed email domains give your staff more control over student accounts. Albert teachers and admins will be able to:

  • Manually reset student passwords and usernames.

  • Create student accounts.

  • Restrict account creation and enrollment to one email domain to avoid students creating multiple accounts.


How do I add my school or district email domain?

  1. Send an email to success@albert.io, with the title "School Managed Email Domain" and the email domain(s) that you'd like to add to your school.

  2. A success representative will add the email domain to your school, or follow up with any questions. 


How do I manage my school's email domain on Albert?

After you’ve contacted the Success team and they’ve added your school’s email domain as a school-managed domain, you can explore this feature on the Admin Dashboard. To locate your school managed email domain, follow this step:

  1. Log into Albert and click on the Admin tab.

  2. Click on the School Accounts tab.

On this page, you'll be able to:

  • View the list of your school managed email domains.

  • Create Student Accounts.

  • Reset the existing log-in credentials of any school-managed student at your school.

  • Choose to restrict enrollment to school-managed email domains by clicking on the blue Edit Settings text on the right-hand side of the screen.

[Pro-tip]: When you click on Edit Settings, you'll then be able to choose whether or not to restrict student enrollment to your school-owned email domains or allow students to use any email address.

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