Administrators can create student accounts on Albert. To utilize school-created accounts, your schools must:

Have an active school license and
Have one or more school-managed email domains

How to create accounts for students

Download the CSV template

Start by downloading the CSV template required for school-created accounts:

Go to your Admin tab.
Click on School Accounts.
Click Download CSV template.

Prepare student account info in CSV

Open the downloaded CSV template. Make sure your CSV follows the column structure below:

lastName	firstName	email	username	password
Potter	Harry	hp20@hw.edu	hpotter20	Magic112

Email addresses must match school-managed email domains.
Usernames must be 4-16 alphanumeric characters long.
Passwords must be at least 8 characters long and include one number or special character.
The email address and username must not be associated with an existing Albert account.
Complete a new row in the CSV for each student account you want to create.

Upload your completed CSV

Once you've prepared your CSV with the correct columns and student account information, click the Create school accounts button and upload your CSV.

How to reset passwords for school-managed student accounts

Admin and teachers have the ability to define new passwords for school-managed student accounts.

Reset Student Password as Administrator

If you're an Albert admin, follow the steps below to define a new password for a school-managed student account.

Go to your Admin tab.
Click on School Accounts.
Find the student whose email you want to reset.
Click the three-dot menu on the right side of their account.
Click Reset password.
In the modal that pops up, type the new desired password for the student (twice).
Click the blue Update password button.

The student can now log in to their Albert account using the new password you've set for them. Once they log in to Albert, they'll be prompted to create their own password for future logins.

Reset Student Password as Teacher

Albert teachers also have the ability to define a new password for a school-managed student account for students in their classes, following these steps:

Go to the Classes tab and click View Class.
Click on the People subtab.
Find the student whose email you want to reset.
Click the three-dot menu on the right side of their account.
Click Reset password.
In the modal that pops up, type the new desired password for the student (twice).
Click the blue Update password button.

The student can now log in to their Albert account using the new password you've set for them. Once they log in to Albert, they'll be prompted to create their own password for future logins.

FAQ related to school-created accounts

How do I fix errors in my CSV to create student accounts?

If one or more rows in your CSV contain errors, download the CSV summary to review and correct all noted errors. You can find the mistakes and the reason behind them in the CSV Summary. After revisions have been made, re-upload the CSV for account creation.

Why can't I create student accounts?

Schools must be licensed and have one or more school-managed email domains to create student accounts.

Not sure what school-managed email domains are? Contact your account manager or email us at success@albert.io to get started.

How long does it take for student accounts to be created?

Please allow up to 15 minutes for all student accounts to be created. After beginning the account creation process, we recommend leaving your Albert tab open for processing. We'll send you a confirmation email once your request has been completed.