Administrators can now create student accounts on Albert. In order to utilize school created accounts, your schools must:

How to create accounts for students?

In order to create student accounts, download the CSV template and make sure your CSV meets all of the requirements below:










  • Email addresses must match school-managed email domains.

  • Usernames must be 4-16 alphanumeric characters long.

  • Passwords must be at least 8 characters long and include one number or special character.

  • The email address and username must not be associated with an existing Albert account.

Then, click on the Create School Accounts button and upload your CSV.

FAQ related to school-created accounts.

How do I fix errors in my CSV to create student accounts?

If one or more rows in your CSV contain errors, download the CSV summary to review and correct all noted errors. You can find the mistakes and the reason behind them in the CSV Summary. After revisions have been made, re-upload the CSV for account creation.

Why can't I create student accounts?

Schools must be licensed and have one or more school-managed email domains to create student accounts. Not sure what school-managed email domains are? Contact your account manager or email us at to get started.

How long does it take for student accounts to be created?

Please allow up to 15 minutes for all student accounts to be created. After beginning the account creation process, we recommend leaving your Albert tab open for processing. We'll send you a confirmation email once your request has been completed.

What if I need help creating student accounts?

If you have additional questions or need support, email us at

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