After creating your Albert account, you will need to be Approved on your school’s license. If you are not approved, you will not be able to assign work to your students. You may see a button asking you to upgrade your account or lock buttons next to questions, such as this:

If you are seeing these symbols, you may be Pending approval at your school. You can check your account status by visiting My Account page. To navigate to this page, follow these steps:

  1. Click on your username in the top right corner.

  2. Click on My Account

  3. Click on the tab that says Licenses & Subscriptions

If you are pending approval, you will see this message:

If you are pending approval, connect with your admin to ask them to grant you approval on their admin dashboard.

If you are approved, you will see this message:

If you are approved on your school’s license, then you are good to go. You can learn how to create your class, enroll students, and create your first assignment in this help center article.

If you are rejected from using your school’s license, you will see this message:

If you see this message and believe you should have access, connect with your school admin.

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