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How do I know I have full access to my school's license?
How do I know I have full access to my school's license?

Learn your Albert status if you are unable to view or assign questions.

Nate Rodriguez avatar
Written by Nate Rodriguez
Updated over 2 months ago

After creating your Albert account, you will need to be Approved on your school’s license. If you are not approved, you will not be able to assign work to your students. You may see a button asking you to upgrade your account or signage asking you to unlock the answer with a license:

If you see these symbols, you may be Pending approval at your school. You can check your account status by visiting the My Account page. To navigate to this page, follow these steps:

  1. Click on your username in the top right corner.

  2. Click on My Account

  3. Click on the button that says Licenses & Subscriptions

If you are pending approval, you will see this message:

If you are pending approval, connect with your admin to ask them to grant you approval on their admin dashboard.

If you are approved, you will see this message:

If you are approved on your school’s license, you are ready to create your class, enroll students, and create your first assignment.

If you are rejected from using your school’s license, you will see this message:

Connect with your school admin if you believe you received this message in error.

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