If you create an Albert account linked to your school and have not been sent an emailed invite to your school’s license by an admin, your admin will need to manually approve your account. Without approval, you cannot access your school’s license.

Once you create your account, you will receive a pop-up notification letting you know that you are pending on your school’s license. Additionally, on the Subjects tab, you will be alerted that you have to “Upgrade Subjects”.

If you are pending approval on your school’s license, you can copy and paste the pre-drafted email below to send directly to your admin in order to request access.

Hi [ADMIN NAME]!

Before I can start using Albert, I need administrator approval. In the ‘Manage Staff’ tab on the admin dashboard, you can approve or reject teachers. Would you be able to approve my account today?

If you have any questions about managing the admin dashboard, here’s a help article that will show you how to approve me.

Thank you,

[FIRST NAME]

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