If you are seeing locks next to questions in the subject guide
In order for you to access your school's Albert license, you must meet the following criteria:
Your school must have an active Albert license
You must be an approved teacher on your school's license
If your students are seeing locks next to questions in the subject guide
Once students are enrolled in your classroom, you must provide students access to specific subjects by either:
Any Albert question not part of an active assignment or opened for independent practice will be locked for students.
Subscriptions And Teacher Licenses
If you purchased an Albert Subscription, you will only have access to that individual subject. You can view your active subscriptions by going to My Accounts Page.
If you purchased a Teacher License, you will only have access to subjects in your domain. You can view your license type by going to My Accounts Page.
If you have any questions about your license or subscription status, please contact firstname.lastname@example.org.